On May 1, 2009, ByDesign Financial Solutions merged into ClearPoint Credit Counseling Solutions.

ClearPoint Credit Counseling Solutions' toll-free phone number is (800) 750-2227. You may send us a fax at (323) 890-9589.

If you are a current client with a customer service issue, you may email us at: csrhelp@bydesignsolutions.org.

For non-client related general inquiries, please send an email to: contactus@bydesignsolutions.org.

We invite you to visit our FAQ section to review previously submitted questions.

ClearPoint's corporate office mailing address is:

ClearPoint Credit Counseling Solutions
8000 Franklin Farms Drive
Richmond, VA 23229-5004

Our Pacific Region Main Office (formerly ByDesign's headquarters) is located at:

ClearPoint-Pacific Region
6001 E. Washington Dr., Suite 200
Los Angeles, CA 90050

Our payment address is:

ClearPoint Credit Counseling Solutions
Operations Dept.
P.O. Box 650
North Highlands, CA 95660

For branch locations, please click here.