Locations

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Internet counseling hours for ClearPoint Credit Counseling Solutions* are Monday through Friday 8 a.m. to 5 p.m. In-person counseling hours vary by location.

Customer service telephone hours are 7:30 a.m. to 10:00 p.m. EST, Monday through Thursday, and 7:30 a.m. to 8:00 p.m. EST on Friday, and 7:30 a.m. to 3:00 p.m. EST on Saturday.

In addition to nationwide counseling by phone, in-person visits are available at our branch offices:

Arkansas

California

Illinois

Kentucky

Maryland

Missouri

North Carolina

Oregon

Tennessee

Virginia

Washington

*Formerly ByDesign Financial Solutions, Consumer Credit Counseling Service of Los Angeles, Consumer Credit Counseling Service of the Sacramento Valley, Consumer Credit Counseling Service of Central Valley and Consumer Credit Counseling Service of Mid-Counties.