Contact Us
ClearPoint Credit Counseling Solutions’ toll-free phone number is 1.877.412.2227 (CCCS).
Send faxes to 804.526.8271.
Contact Customer Service by email.
ClearPoint’s corporate office mailing address is:
ClearPoint Credit Counseling Solutions
8000 Franklin Farms Drive
Richmond, VA 23229-5004
Our Pacific Region Main Office (formerly ByDesign’s headquarters) is located at:
ClearPoint-Pacific Region
6001 E. Washington Dr., Suite 200
Los Angeles, CA 90040
Our payment address is:
ClearPoint Credit Counseling Solutions
Payment Processing
P.O. Box 71570
Richmond, VA 23255-1570
Should you send your debt management plan payment by an express mail carrier, please use our street address:
ClearPoint Credit Counseling Solutions
8000 Franklin Farms Drive
Richmond, VA 23229-5004
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